Services

Quick, professional and partner-focused. Metabo service.

If you would like to order a replacement part, have a tool repaired, or simply have a question regarding a use or repair follow-up, Please feel free to call the service department located in Braselton, Georgia at 1-800-829-4752

For added convenience, we also have a network of Metabo MasterService Centers located throughout the United States and Canada that in addition to repairing your tool in 5 days or less, also offer a complete line of Metabo power tool spare parts.

Metabo Factory Repair Service

If you have technical questions about your Metabo tool or are in need of service, please contact our Factory Service Center at 1-(866)775-9429 or you can submit an email at US-techsupport@koki-group.com. Hours of operation: Monday through Friday, 7 AM to 4 PM EST. If you would like to send the tool in for service, follow the directions below:

Place a note inside with the tool including:

Full Name

Your shipping address

Telephone Number

Email Address

Brief note of the issue you are having with the tool

Securely package the tool and ship to:

Koki Holdings America

Attn: Service Department

1111 Broadway Ave.

Braselton Ga., 30517

Service Center